WORDPRESS Care Plus Plans

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We do it all for you!

We’re a part of your team!

For those who require an additional level of care.  Call us a part of your team and enjoy direct access to administrators and technicians who will assist you with content additions and provide upgraded support.

WordPress Care Plus Plans include all services provided by our WordPress Care Complete Plan (a $599/year value) PLUS additional features such as: emergency and priority support, malware response, speed optimization, mobile optimization, and website content editing. Restrictions apply; skip to Requirements info below or skip to Pricing and Features and additional features.

Custom solutions are available! Contact dkddi directly to discuss custom options for our support plans.

View a WordPress Care Report sample.

You can read more about our experience at Why dkddi.

WordPress Care Plus Pricing

CARE PLUS PLANS

(See below for more details.)

Care Plus Plan

PRINCIPLE

$69.95/MOWhen Ordered Annually
Regularly $79.95/mo
$19.99 set up

Care Plus Plan

EXECUTIVE

$149.95/MOWhen Ordered Annually
Regularly $159.95/mo
$19.99 set up

Care Plus Plan

ENTERPRISE

$195.95/MOWhen Ordered Annually
Regularly $205.95/mo
$19.99 set up

WordPress Care Plus Plans

PRINCIPLE

EXECUTIVE

ENTERPRISE

Speed Optimization

Mobile Optimization

Malware Response

Included WordPress Care Complete Plan

Auto Updates

Uptime Monitoring (5 min interval)

Recommended Plugin Package

Monthly Security Check

Anytime/Scheduled Security Checks

Monthly Performance Check

Anytime/Scheduled Performance Checks

Monthly Care Report

Monthly Cloud Backup

Weekly Cloud Backup

Daily Cloud Backup

Broken Link Monitor (Monthly)

SEO Keyword Report (Monthly)


$69.95/MOWhen Ordered Annually
Regularly $79.95/mo
$19.99 set up

$149.95/MOWhen Ordered Annually
Regularly $159.95/mo
$19.99 set up

$195.95/MOWhen Ordered Annually
Regularly $205.95/mo
$19.99 set up

All plans subject to hosting environment compatibility.

Websites hosted with certain providers such as WP Engine or Site Ground may incur additional fees.

Please contact us directly for WordPress MultiSite pricing.

Feature Details

What do website edits include?

Website edits include content changes (copy and images) and additions, changing plugin configuration and settings, and changes to content styling (CSS tweaks).

Excluded from website edits: development labor (themes, plugins, code editing), website/graphic design, new website section creation, website or subdomain development.

What is the difference between priority and emergency support?

As a Care Plan or Care Plus Plan subscriber, you will have access to our support ticketing system.  If your plan includes priority support, any tickets submitted will be reviewed prior to any standard support tickets already queued (in the order received in relation to other priority tickets).  Emergency support tickets will be reviewed and addressed immediately (in order received in relation to other emergency tickets).  All support levels will be responded to within published hours of operation.

What does speed and mobile optimization mean?

We will review your site upon sign-up for both page load speed and responsive or mobile friendly design and either update, repair, or recommend a remedy for any issues found in these areas.  We want to make sure your site loads quickly and is displayed correctly on mobile devices.  Optimization may be subject to a Health and Repair assessment.

What is malware response?

If a site is hacked or attached as part of the Enterprise Care Plus Plan we will make every attempt to remedy the problem and repair damage if possible without added cost. In the event that the damage is irreversible or data irretrievable the site will be restored to the most recent uninfected backup and analyzed for vulnerabilities.

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WordPress Care Plan Requirements

WordPress sites that are outdated (pre-version 4.9), eCommerce or membership based, or contain customized themes and plugins, may incur additional labor.  In order to asses these sites, a site health assessment is required.  Once the assessment is complete you will be provided with an estimate of cost to perform an initial update and optimization of your site.  For more information regarding this see WordPress Health and Repair. 

Version Control

Eligibility for Care and Care Plus plans is subject to a WordPress core installation being version 4.9.5 or higher.  Any site versions older than 4.9.5 require a WordPress Health and Repair assessment.  As of the publication of this content, the current version of WordPress is 5.3. For more information on version releases visit WordPress.org News Releases.

WooCommerce, Membership, Multisites

Websites incorporating advanced functionality like WooCommerce,  paid membership plugins, or WordPress Multisites require a WordPress Care Plus Plan. These sites are more labor intensive to maintain and are often customized. A WordPress Health and Repair assessment to determine version, theme support and WooCommerce template validity is required.

Custom Themes and Plugins

In this scenario we’re looking for code that has been customized incorrectly, mostly by altering the source code rather than editing via child-theme or template files.  This type of coding is called “forking” and prohibits the update of software unless you know exactly where changes have been made. In some plugins and themes we may be looking at thousands of lines of code in hundreds of documents.

Additional WordPress Care Services

Auto Updates

Automated updates of WordPress and plugins.

Uptime Monitoring

We monitor your website every 5 minutes and send an alert if the site is down.

Recommended Plugins

This is a collection of trusted plugins we find to be essential to a site's overall health and performance.

Monthly Security Check

A monthly security scan of your website which detects malware, known vulnerabilities, and domain blacklistings.

Monthly Performance Check

A monthly scan which will highlight factors affecting the performance of your website. Testing includes PageSpeed and YSlow grading.

Monthly Health Report

We'll send you a detailed monthly report regarding the health of your site, including uptime, security, and performance information.

Monthly Cloud Backup

Automated monthly cloud backup of your website files and database.

Weekly Cloud Backup

Scheduled weekly cloud backup of your website files and database. Choose the day and time of the backup to suit your weekly activity.

Daily Cloud Backup

For sites which require a more robust and complete backup solution, scheduled daily backups are available.

Broken Link Monitor

We scan your website for those pesky broken links which adversely affect your users' experience and can degrade your search engine ranking.

SEO Keyword Report

You no longer have to separately find, monitor and record your keywords. The SEO ranking tool gives you all of the key metrics for your website.

Managed Updates, Plugins, Themes

For websites that require a more hands-on approach to maintenance and upkeep, we provide an actual human to perform tasks and live-monitor progress.

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Check out our Agency Partner services

dkddi offers agency white-label options which allow you to provide all of our service offerings to your clients.  Visit our Agency Partners page or contact us for more details.

Ready to make a hosting change?

Our Managed WordPress Hosting plans offer all of the WordPress maintenance services plus amazing hosting options and values like free SSL certificates and SSD storage. We can even help you migrate your existing WordPress install to our servers.

HAVE QUESTIONS? Call us at 630.701.9519 or Contact